FAQs

1. How do I go about renting decor from you?

Browse our catalogue on the site and make a list of what you would like, then email rentals@perspectiveeventdesign.com. Our rentals manager will make up a wish list for you. A wish list will give you an itemized list of all the items you are interested in as well as the associated costs. Once you know you’d like to move forward we change it to a proposal which holds those items until a 50% deposit is made or if the due date passes the items will be back up for grabs!

2. Can I come see the items you carry? Do I need to make an appointment?

Absolutely!! Our showroom is located at 9 - 1925 Kirschner Rd. And our hours will change periodically as we sometimes require our entire team on a set up, or simply need to take an extra break after a busy season. But feel free to make an appointment with us HERE to ensure a time to come play with rental items and talk with any one of our designers or if your in the neighbourhood, ring our showroom doorbell and we will come meet you if we are here!

3. Can I pick up my rentals and drop them off? Do you offer delivery?

Yes! You can choose to pick up your own rentals if you like or have us drop them off. Rentals get picked up and dropped off at the back of our ware house typically the day before and after your event. When we know your event date we will confirm that with you. The same is for delivery and pick up and the cost is quoted all dependant on the size of your order.

4. How long is a rental period?

A rental period is typically 3 days, allowing time for pick up the day before and drop off the day after the event. This may vary depending on our hours of service and holidays. Anything above the 3 days and not affected by our hours or holidays will be subject to additional fees.

5. When should I give you our final numbers? How much of everything should I book?

Make sure to book the max amount that you might need, the worst is when we have a client come back needing more of something and its not available. If there is a large change in numbers (25% or more), let us know right away, but otherwise let us know your final numbers 2-3 weeks before your event.

6. Im just so lost, I don’t know what I need or what looks good together!

Lean on us! Give us as much information as you have, and what you think you want or need. We will help guide the rest! Every one of us has at least 6 yrs experience and if we don’t have the answer, we will find someone who does!